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Telstra outage investigation reveals key flaws

tech A story tracked across 9 publishers in Australia, the whole story.

20
articles
9
publishers
Sep 01 23:33
first seen
Sep 02 10:47
last seen

Coverage over time

2026-09-01 23:33 UTC — 12026-09-01 23:47 UTC — 72026-09-02 00:01 UTC — 22026-09-02 00:15 UTC — 02026-09-02 00:29 UTC — 02026-09-02 00:43 UTC — 02026-09-02 00:57 UTC — 22026-09-02 01:11 UTC — 02026-09-02 01:25 UTC — 02026-09-02 01:39 UTC — 12026-09-02 01:53 UTC — 02026-09-02 02:08 UTC — 02026-09-02 02:22 UTC — 02026-09-02 02:36 UTC — 02026-09-02 02:50 UTC — 02026-09-02 03:04 UTC — 02026-09-02 03:18 UTC — 02026-09-02 03:32 UTC — 02026-09-02 03:46 UTC — 02026-09-02 04:00 UTC — 02026-09-02 04:14 UTC — 02026-09-02 04:28 UTC — 02026-09-02 04:42 UTC — 02026-09-02 04:56 UTC — 02026-09-02 05:10 UTC — 02026-09-02 05:25 UTC — 22026-09-02 05:39 UTC — 02026-09-02 05:53 UTC — 02026-09-02 06:07 UTC — 02026-09-02 06:21 UTC — 12026-09-02 06:35 UTC — 02026-09-02 06:49 UTC — 02026-09-02 07:03 UTC — 02026-09-02 07:17 UTC — 02026-09-02 07:31 UTC — 02026-09-02 07:45 UTC — 02026-09-02 07:59 UTC — 02026-09-02 08:13 UTC — 02026-09-02 08:27 UTC — 02026-09-02 08:42 UTC — 02026-09-02 08:56 UTC — 02026-09-02 09:10 UTC — 02026-09-02 09:24 UTC — 12026-09-02 09:38 UTC — 02026-09-02 09:52 UTC — 02026-09-02 10:06 UTC — 02026-09-02 10:20 UTC — 02026-09-02 10:34 UTC — 32026-09-02 10:48 UTC — 023:3300:5702:2203:4605:1006:3507:5909:2410:48

Who covered it

PublisherArticles
thewest.com.au7
www.perthnow.com.au5
thenightly.com.au2
www.businessnews.com.au1
www.theage.com.au1
www.arnnet.com.au1
7news.com.au1
www.brisbanetimes.com.au1
www.smh.com.au1

Articles

When (UTC)HeadlinePublisher
09-02 10:47Telstra’s only two timing experts had been sent home to rest before network fell overwww.smh.com.au
09-02 10:47Telstra’s only two timing experts had been sent home to rest before network fell overwww.brisbanetimes.com.au
09-02 10:47Telstra’s only two timing experts had been sent home to rest before network fell overwww.theage.com.au
09-02 09:35Report slams Telstra's staff levels, neglected networkwww.businessnews.com.au
09-02 06:25Telstra managers realised there was trouble when internet searches for ‘mobile outage’ spiked at 4.30amthewest.com.au
09-02 05:36Audit identifies cause of Telstra's nationwide outagethewest.com.au
09-02 05:36Audit identifies cause of Telstra's nationwide outagewww.perthnow.com.au
09-02 01:41Report finds Telstra engineers ordered home before network crashedthenightly.com.au
09-02 01:01Lack of oversight, expertise drove major Telstra outagewww.perthnow.com.au
09-02 01:01Lack of oversight, expertise drove major Telstra outagethewest.com.au
09-02 00:08Investigation reveals key flaws that caused catastrophic Telstra outage in Julythewest.com.au
09-02 00:08Investigation reveals key flaws that caused catastrophic Telstra outage in Julywww.perthnow.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagethewest.com.au
09-01 23:48Telstra outage: Damning report finds staff were on ‘mandatory standdown’ at time of mass system failure7news.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagethewest.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagethewest.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagewww.perthnow.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagewww.perthnow.com.au
09-01 23:48Telstra CEO reveals additional eight emergency calls were missed in catastrophic network outagethenightly.com.au
09-01 23:33Telstra outage report finds critical network function lacked oversightwww.arnnet.com.au

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